If you cannot find the answer to your query on the website or on our Frequently Asked Questions page, please use the contact method below that is relevant to your query:

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ticketSOUP Box Office at the SECC enquiries:
please call 0844 395 4000

If you have any queries about tickets you have booked, or would like to book, please visit our ticketing website at www.ticketSOUP.com, or contact ticketSOUP box office on 0844 395 4000.

Please note these timings are standard opening times, which may be subject to change depending on events taking place in the venue.

ticketSOUP Box Office at the SECC offers a range of outlets for the purchase of tickets:-

• The Box Office counter is located on the public concourse of the SECC.
• For purchasing by telephone, our contact centre is open (9am - 9pm) 7 days a week and is run by a team of highly skilled customer advisors who are passionate about delivering a friendly and professional service. Please call 0844 395 4000.
• Alternatively, please browse the rest of the ticketSOUP website which gives easy access, allowing customers to buy tickets 24 hours a day at www.ticketSOUP.com

Comments on ticketSOUP.com

We're always happy to hear from you and help with any problems. If your query isn't in our help section, please don't hesitate to contact us at feedback@ticketSOUP.com

To develop a customised campaign or promotion proposal specific to your marketing needs, please contact our marketing team at advertising@ticketSOUP.com.

Have an event that you would like us to sell? Please email our Business development team at newbusiness@ticketSOUP.com with your ticketing requirements, they will assess your needs and contact you.

If you've found a broken link or other technical problem, please email our Webmasters at webmaster@ticketSOUP.com and they'll sort it out.

Disabled Platform:

To purchase tickets for the Disabled Platform please call ticketSOUP.com on 0844 395 4000 or call into the ticketSOUP Box Office at the SECC in person (open Mon-Fri 10am-6pm and Sat 10am-5pm).